Account and billing

Manage or cancel your plan.

Subscription changes happen through the secure Tela account portal. The marketing website cannot access your payment information.

Open billing portalLog in first

How to cancel

  1. Log in to your Tela account.
  2. Open Account, then Billing and plan.
  3. Select Manage subscription.
  4. Choose Cancel plan and review the effective date.
  5. Confirm cancellation in the Stripe Customer Portal.

Your paid plan normally remains available through the end of the already-paid billing period. Extra-credit and refund treatment follows the Terms shown at purchase.

Can’t access your account?

Email from the address used for your Tela account. Do not email passwords, full card numbers, tax IDs, or identity documents.